The Low-Income Home Energy Assistance Program (LIHEAP) assists eligible households with bill payment assistance, home energy crisis intervention, outreach, energy advocacy, information about utility consumer rights and referrals.

Assistance is available during the Winter and Summer programs and is awarded on a points-based system to ensure the most-needy are assisted first. It can take up to 30 days to process payment to the utility company, with exceptions given only for crisis payments (for shut-off notices) within 24 hours.

This program is offered during the Winter and Summer programs or until all funds are exhausted. Applications are taken during the Winter and Summer Programs, and are dependent on the availability of funds.

The Summer Cooling Program opens to the public July 7 and closes Sept. 30 for Garland County residents.

Applications are available online (getliheap.com) as well as at 2228 Albert Pike Suite P, Hot Springs, AR 71913.

The LIHEAP Cooling program opens July 7. Applications and the drop box are available 24/7 at 2228 Albert Pike, Suites N and P. Online applicants must use getliheap.com. The mailing address is PO Box 1175, Hot Springs AR 71902. Incomplete applications will not be processed.

LIHEAP benefits are not considered income or resources for any purpose, including taxation.

Regular Assistance You must be a resident of Garland County Your income must be at or below 125% of the Federal Poverty Guidelines You must have an active utility account.

Learn more by clicking one of the buttons below.

Crisis Assistance If you qualify for Regular Assistance above AND you received a cut-off notice, you may qualify for Crisis Assistance.

To qualify, one of the below must apply to your household:

• At least one household member is 60 years of age or over or;

• At least one household member is 5 years of age or younger;

• At least one household member has a disability

Proof of Identity

• A driver’s license
OR
• Another government-issued photo ID

Social Security Information

• Cards for household members ages 18 or older
• Numbers for household minors
• Birth certificates for infants age one or younger who have no Social Security Number

Proof of Income for all household members 18 and older

• Employment check stubs from the month prior to the application
OR
• Social Security or other benefit statement(s)

Utility Bills

• Most recent utility bills

Lease Agreement

• If any utilities are included in your rent
• If you live in subsidized housing, you may not be eligible for LIHEAP

If you have any questions or need assistance, please contact us at (501) 624-5724 or email biggs.g@csoarkansas.org