Low-Income Home Energy
Assistance Program (LIHEAP)

LIHEAP Funds for the 2024 Summer Cooling Program are depleted. The 2025 Winter Warming Program will open in January.

The Low-Income Home Energy Assistance Program (LIHEAP) assists eligible households with bill payment assistance, home energy crisis intervention, outreach, energy advocacy, information about utility consumer rights and referrals.

Assistance is available during the Winter and Summer programs and is awarded on a points-based system to ensure the most-needy are assisted first. It can take up to 30 days to process payment to the utility company, with exceptions given only for crisis payments (for shut-off notices) within 24 hours.

This program is offered during the Winter and Summer programs or until all funds are exhausted. Applications are taken during the Winter and Summer Programs, and are dependent on the availability of funds.

The Winter Energy Assistance program will open January 6, 2025. Applications are available online (www.getliheap.com) as well as at 2228 Albert Pike Suite P, Hot Springs, AR 71913.

The regular Winter Energy Assistance Program ends April 30, 2025. 

LIHEAP benefits are not considered income or resources for any purpose, including taxation.

Regular Assistance

  • You must be a resident of Garland County
  • Your income must be at or below 125% of the Federal Poverty Guidelines
  • You must have an active utility account

LIHEAP Income Guidelines

PERSONS IN HOUSEHOLDINCOME LIMIT DETERMINED BYMAXIMUM MONTHLY COUNTABLE INCOME (MCI)
1SMI$2251
2SMI$2,944
3SMI$3,636
4SMI$4,329
5SMI$5,021
6SMI$5,714
7FPG$5,918
8FPG$6,590
9FPG$7,263
10FPG$7,935
11FPG$8,608
12FPG$9,280
13FPG$9,953
14FPG$10,625
15FPG$11,298
16FPG$11,970
17FPG$12,643
18FPG$13,315
19FPG$13,988
20FPG$14,660

Note: Add $642 for each additional household member.

LIHEAP INCOME GUIDELINE CALCULATOR

Maximum Monthly Countable Income
$2,054

Crisis Assistance

  • If you qualify for Regular Assistance above AND you received a cut-off notice, you may qualify for Crisis Assistance. To qualify, one of the below must apply to your household:

    • At least one household member is 60 years of age or over or;
    • At least one household member is 5 years of age or younger;
    • At least one household member has a disability

Application requirements

Proof of Identity

    • A driver’s license
      OR
    • Another government-issued photo ID

Social Security Information

    • Cards for household members ages 18 or older
    • Numbers for household minors
    • Birth certificates for infants age one or younger who have no Social Security Number

Proof of Income for all household members 18 and older

    • Employment check stubs from the month prior to the application
      OR
    • Social Security or other benefit statement(s)

Utility Bills

    • Most recent utility bills

Lease Agreement

    • If any utilities are included in your rent
    • If you live in subsidized housing, you may not be eligible for LIHEAP

Energy Assistance Application

Completed applications can be mailed or delivered in person to 2228 Albert Pike Road, Hot Springs AR 71913.

To learn more or if you have any questions, dial (501) 624-5724 for assistance.

If you wish to apply online please vist LIHEAP App (getliheap.com)

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HOW TO GET HELP

If you have any questions or need assistance, please contact us at (501) 624-5724.