Low-Income Home Energy

Assistance Program (LIHEAP)

The Low-Income Home Energy Assistance Program assists eligible households with bill payment assistance, energy crisis assistance, weatherization and energy-related home repairs. Assistance is available once a year and awarded on a points-based system to ensure the most-needy are assisted first. It takes up to 30 days to process payment to the utility company, with exceptions given only for crisis payments (for shut-off notices) within 24 hours.

To Qualify

Regular Assistance

  • You must be a resident of Garland County
  • Your income must be at or below 125% of the Federal Poverty Guidelines
  • You must have an active utility account

Emergency Assistance

  • If you qualify for Regular Assistance above AND you received a cut-off notice, you may qualify for Emergency Assistance. To qualify, one of the below must apply to your household:

    • At least one household member is 60 years of age or over or;
    • At least one household member is 5 years of age or younger;
    • At least one household member has a disability or;
    • The household has experienced an uncontrollable circumstance

To Apply You Will Need

    • State issued identification
    • Social Security cards for all household members
    • Income information for household (i.e. check stubs, award letter)
    • Copy of your most recent utility bill

    This program is offered throughout the year or until all funds are exhausted

Energy Assistance Application

Applications are taken quarterly during the months of January, April, July, and October.

Crisis applications are taken year round, and are dependent on the availability of funds.

Completed applications can be mailed or delivered in person to 2254 Albert Pike Road, Hot Springs AR 71913.

To learn more or if you have any questions, dial (501) 538-5626 for assistance.

Program Quick Stats

5,000 + Households assisted annually

$600 Annual assistance to qualifying households


If you have any questions or need assistance, please contact us at (501) 624-5724 or via email xxx@csoarkansas.com